Shipping and Returns

Shipping Time

 

We ship Noveltea Tins from our cozy mountain village in Mount Shasta, California. If it's a gift, we're happy to provide a message with your shipment, free of charge. Email us details on the card or include the details with Notes in your order.

     Shipping Time: USA ...................  2-5 business days
     Shipping Time: International ...  3-5 weeks
    Mugs and Prints ship separately .... Add 1 week

Express Shipping and Large Orders

Express shipping with tracking is available upon request. 

 

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Shipping Costs

All items require shipping, except gift cards which are delivered digitally. A shipping calculator is available upon check out.

USA ........................ FREE SHIPPING!
Canada ........................ $15 -  $45
Europe and Australia ........................ $25 -  $75
Rest of the World  ...................... $25 - $79
 

Important about Custom Fees

Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors. Please note that we cannot be responsible for these fees.

 

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Returns & Exchanges

We guarantee you'll love your Noveltea Tins or we'll give you your money back. If you're not happy with your purchase, please let us know within 30 days of your purchase and we'll be happy to provide a refund. 

Quality Guarantee

If your Noveltea Tin arrive dented or bruised; please let us know and we will ship you a new, functioning tin free of charge. You can keep your original tin for decoration.

 

Contact us for details.